Our merchandise is fulfilled by our partners at ThreadHedz.
Cool looking apparel is awesome, but at ThreadHedz and RetroFizz, the happiness of our customers is paramount. Whether you are ordering something from one of our online shops or having something custom made, we want you to be 100% satisfied. Because of the nature of custom made items, any custom orders are not returnable, but we don’t leave you hanging! If your ThreadHedz or RetroFizz custom order isn’t exactly what you expected, please contact us. We’ll gladly replace any items you are unsatisfied with or that arrive damaged or defective within 30 days from your purchase.
If you are ordering something from our online store you also have 30 days to contact us to let us know if you are unsatisfied in any way. We will either replace your item or issue a full refund. We will work with you to make sure that every purchase from TheadHedz and RetroFizz exceeds your expectations.